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Canada Post suspends USPS Registered Mail Service



Recently, the United States Postal Service (USPS) changed the way it handles Registered Mail received from other countries. The items are now processed in the First Class mail stream once they arrive in the U.S. This change has resulted in the following:

Registered Mail (USA) items may not be scanned and a signature at delivery may not be obtained.

The number of claims for lost or undelivered Registered Mail (USA) has increased significantly.

As a result of these issues, Canada Post is suspending the Registered Mail (USA) service effective January 13, 2014. The suspension does not apply to Registered Mail sent within Canada or to International destinations.

The suspension will remain in place until Canada Post is confident that the service performance of USPS has improved enough to offer the Registered Mail (USA) service to its customers once again.

In the meantime, customers who require proof of delivery and a signature are encouraged to use the Xpresspost – USA service which is also available as a prepaid envelope.

Xpresspost – USA service is ideal for the difficult-to-replace, time-sensitive and/or confidential documents, such as passports or financial papers, which had previously been sent by Registered Mail (USA).

via Canada Post – Suspension of Registered Mail (USA) Service.



  1. Jay Schreiber

    Since when have we not been required to get a signature on RR type mail from other countries? My scanner still makes me get out of my vehicle to have the customer autograph.

    • they have convert a lot of the reds to delivery confirmation . they are the ones with letters and numbers

    • This is in Canada, saying that they will not scan or get a signature for registered pieces coming from the US to Canada. Some of our no-brain trust’s decision to quit requiring hand-to-hand accountability for international reds causing this. This started several years ago and I knew it would cause problems. I’m sure I missed many scans on parcels just thrown in the parcel tubs.

  2. Marybeth Libell

    We just found out today that the clerks are supposed to scan all the international bar codes

  3. Kathy Allen

    I have a customer who gets these all the time. I take dps to the street so they never get an arrival scan from the clerks, but I always get a signature on them.

  4. Daniel Kolodzinski

    you’re supposed to skim through your dps before taking it out so they can get an arrival scan. without the arrival scan, its a failure.

  5. Lisa Steele

    I riffle my dps but only about 3 spots a tray so might not catch it in office. If I see it on route I call office and read tje numbers so they can have a clerk do the aau

  6. Moanz Mc

    Most registered scans are in the middle of the letter making it hard to see.

  7. Jonathan Rieg

    Remember all that during the count people!

  8. Susan Dean

    doesn’t matter now they are no more

  9. they come from Hong Kong by the plane load.

  10. they have not been an accountable item like register mail should be for awhile…they used to come in the register bag to the accountable cage, then HQ decided too much time was being wasted on these items…i think it started in JFK airport facility and spread from Mgmt’s philosophy there and adopted by HQ…and they wonder why our international mail has problems…yes all labels must be scanned by incoming and outgoing and delivery…and lack of scan opens someone to discipline but Mgmt wanted to save hours and overtime used to have them accountable from 1st step into the country to delivery…be prepared for our Register mail to foreign soil to be not honored also…you already have issues of trying to get insurance to foreign countries….then try insuring your gift cards domestically in the mail stream….up to $15 then you have to register…at those prices we lose people…Service…no longer a part of USPS…

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