And Yet Another New Scan Service
March 13, 20113 Comments
Delivery of “DAY CERTAIN DELIVERY” Packages
DELIVERY UNIT SERVICE TALK
A new “Day Certain Delivery” service has been requested by customers for Priority
Mail or First Class Mail Parcel shipments. Mail processing facilities will process the
packages within normal Priority Mail or First Class Mail Parcel operations at origin
and destination. The packages will be dispatched to the delivery units as they are
processed. Each package will be identifiable by a brightly colored green label which reads:
DELIVER ON DATE XX, 2011.
Important deliverables for this service:
• Deliver Day Certain Delivery packages on date specified on the green label.
• Provide scan events to identify when the package arrived at the delivery and
when it was delivered to the customer.
Clerks and Carriers who are responsible for delivering “Day Certain Delivery”
1. Clerks will distribute packages and ensure that an Arrival at Unit scan is provided
to all packages.
2. Identify the Day Certain Delivery packages by the green label.
3. Read the Day Certain Delivery date to determine when package should be
4. If a package has a Day Certain Delivery label for the date specified or a past
date, the clerk will distribute to carrier route level and/or box section and
receiving employee will attempt delivery of package and provide the appropriate
stop the clock scan event.
5. If a package is received prior to the date specified for delivery, the clerk will scan
Arrival at Unit and set aside to receive an additional scan event of Temporary
Hold. Both scan events must be performed prior to the Distribution Up Time
scan. Stage Day Certain Delivery packages until delivery date stated on the
6. If a carrier finds a Day Certain Delivery package for a date prior to delivery date
on the green label (while loading their vehicles or while on the street), package
MUST NOT be delivered. Packages should be brought back into the office to
receive a “Temporary Hold” scan; immediately cradle IMD. Stage Day Certain
Delivery packages until delivery date stated on the green label.
Note: The Out for Delivery event may have been generated and posted on
Track and Confirm. In the event a customer calls to inquire about the
status of the package, they should be told that you cannot release the
package until the date specified by the mailer.
7. Any package received after the scheduled date of delivery is to be delivered that
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